So, you’ve read and heard about disruption “this”
and “that” and have maybe, like me wondered, what has been disrupted and how
exactly. Apparently there is “the Law of
Disruption” – much like Murphy’s Law (more on that later) – and it has to do
with the dissemination of change being uneven, that is the ‘analog’ world is
not keeping pace with changes in the ‘digital’ world. Digital changes grow exponentially hence being
disruptive to our more contemplative analog world we live in physically that
grows incrementally. A world were our
elders do not necessarily understand computers and new technology, where the
rest of us who are not born after 2000 sometimes wonder how many new things we
will learn, adapt to and unlearn because they were a fad in an effort to keep
up and stay relevant, both for our jobs and our children.
On a recent TED Talk by Simon Sinek on How
great Leaders Inspire Action I learned about adaptors, from early adaptors
to luddites, also called laggards: non-adaptors who will only buy a touch tone phone
when the good old trusty rotary dial simply is no longer being manufactured. It got a big laugh, but how many people, me
included, do we know who feel strongly about something that served them well
and they liked and held on until its last dying breath; like my brilliant move
to keep both the zip disks AND the zip disk player to access my old data until I
realized that none of my new computers featured serial (or was it parallel)
ports. I see my (two) post 2000 born readers
scratch their heads!).
Disruption is in its original sense a word
with a negative connotation. A disruption – mostly temporary – broke something,
be it a phone service, a conversation, or a talk. Disruptive behavior caused turmoil and
disorder. But today’s disruption has a positive
semantic field and is paired with innovation and invention.
Disrupting the status quo in a particular
industry, a technology, or disrupting patterns, indicates out of the box
thinking and questioning what is old (as in a few weeks old I’m sure) and no
longer relevant. It indicates a new
order, new thinking and a (presumably) better solution to whatever it was that
was interrupted, or I should say, disrupted. Interestingly enough the on-line dictionaries
have not really caught up to the new(er) use of the word. What is your definition and understanding of disrupt?
Let’s do some disruptive work then, shall
we: first we need a brilliant idea, or
nope: that’s step three. First we need an
idea, product or business model that needs some disrupting. Then we need to research what the current way
of thinking or doing business is and THEN we get to ask ourselves the always
fun question of: “what if?” And voila,
we’ve disrupted. Easy.
Example: Step 1: Car rentals. Step 2: Travel to
see agent, wait in line, fill out paperwork, get car for entire day, fill up
car, return car, see agent, get paperwork settled, and travel home. Yikes. Step 3: what if we didn’t need to
travel to see an agent, fill out paperwork and what if we only wanted to rent
for a few hours? Ha! Zipcar!
Reboot: Step 1: Video rental. Step 2: see
above plus late fees. Step 3: what if the DVD’s where sent to our homes and there
were no late fees AND (newer version): we could watch videos and TV shows digitally
through a top set box. Voila: Netflix. You’re
with me?
So this is where you send me your brilliant
ideas… And since I promised you more on Murphy’s Law: Anything
that can go wrong has already gone wrong, you just haven’t been notified.
No comments:
Post a Comment