Patience is not one of my strong
suits. It serves me well in the heat of production to be comfortable to make
quick decisions and to act on instinct. And I am usually right. But I do have some ground rules.
I have learned (yes, the hard way),
to never respond to an email that elicits an ‘emotional’ reaction, or a complex
answer on impulse, or as I might rather call it, with efficiency. Best case
scenario I can afford to sleep on an answer, or go for a walk in the park. If not, I get up from my desk and wander
around the office for a bit. We are so trained
to answer immediately, be it because we feel it’s expected – the 60 minute rule
- or be it that we desperately try to stay ahead of the curve on our in-boxes. We’ve all come back from a meeting or lunch
break to the mother-load of all inboxes. That’s the moment we are thankful for the few
spam messages that eluded the filter.
